Free Shipping available at Playasia
UPDATE as of September 20, 2024:
You can finally see if eligible individual products are available on free shipping!
Shipping is now free for economy shipments at Playasia when you spend over $99.99 on eligible products! That means you can bundle toys, games and whatever else your heart desires.
The Free Shipping Update
Global shipping has been a significant topic of discussion for Playasia since 2020 and more so recently considering international conflict and fluctuating crude oil prices that affect the cost to ship products internationally. In order to adjust to these fluctuations in crude oil prices our shipping rates will consequently increase by $1.00 for all airmail shipments starting today, May 4th. We will monitor our available shipping channels and rates closely for ongoing development.
To combat these shipping price increases and the effect on our customers the option for free international shipping will be making a much-requested return. All orders valued over $99.99 will have the option to ship for free via Airmail. Unlike our promotions in the past there is no end date for this additional service.
- Airmail base shipping costs increased by $1.00.
- Airmail eligible orders over $99.99 will now have the option to ship for free.
- This does not apply to existing orders.
Some products will be too heavy to ship via airmail and thus will not be eligible for free shipping. If free shipping is not automatically applied to your order – individual weight and dimensions are likely the culprit! Currently products with an individual weight over 650g will not be eligible for free shipping. Total order weight must also be under 2,000g.
Is this free shipping service not available in the US? The option does not seem to come up when I checkout. Thank you!
Hi Will,
Free shipping is available worldwide but there are conditions on how to avail of the free shipping. Please read the guidelines in our article.
Thanks for visiting our blog,
Playasia Team
If you go to the info page of the item you want and it says “FREE DELIVERY when spending over US$ 99.99!” right next to the price tag, it means it is eligible for bundling to get free shipping. Vice versa, if the item doesn’t have that, means it is not eligible.
I want purchase 3 games they ask me to pay 30 dollars for ship.
its free ship or nothing?
for US
Hi Luiz,
You have to bundle for $99.99 on eligible products to avail of the free shipping.
Thanks for visiting our blog,
Playasia Team
Where can you check the weight of the individual items?
Hi NGamerCole,
Unfortunately, you can’t check the weight of a certain product on our product page. But once you order, you will be able to get notified if you are eligible for the free shipping.
Thanks for visiting our blog,
Playasia Team
Does it apply to pre orders? I was trying to do a $108 pre order that for sure was way below 2000g but still charged me $43 for shipping.
Hi Lucas,
Please contact our customer service to assist you further on your inquiry.
You may contact here: https://www.play-asia.com/contact/
Thanks for visiting our blog,
Playasia Team
When i added my last item to my shopping cart (total ~$130), a notification pops up saying the cart is eligible for free shipping.
Yet when i try to check out, there are only two shipping options that are over $30 each. Is this a bug?
Hi Jon,
Please contact our customer service to assist you further on your inquiry.
You may contact here: https://www.play-asia.com/contact/
Thanks for visiting our blog,
Playasia Team
I want it
I was about to checkout on some pre-orders for a couple of plushies that all have the “FREE DELIVERY when spending over US$ 99.99!” advertisement. I added them all to my cart, with the order valued at $124, but when checking out…. the shipping was going to be charged anyways. Is the offer a lie? Is there something I have to do for the offer to apply? Is this not available for pre-orders? Is it because two of the plushes release before the other 6?
Hi DExus100,
Please contact our customer service to assist you further on your inquiry.
You may contact here: https://www.play-asia.com/contact/
Thanks for visiting our blog,
Playasia Team
does this apply canadian shipping? It only show one shipping option which is express?
Hi Chris,
Please contact our customer service to assist you further on your inquiry.
You may contact here: https://www.play-asia.com/contact/
Thanks for visiting our blog,
Playasia Team
I am offered free shipping but I have trouble. I don’t see the option at checkout. I have got 4 LPs in my cart. How would I access the free shipping?
Hi Mike
Please contact our customer service to assist you further on your inquiry.
You may contact here: https://www.play-asia.com/contact/
Thanks for visiting our blog,
Playasia Team
I think the same problem as lots of previous comments.
I wanna buy two Splatoon 3 gaming headsets, one Splatoon 3 card pocket and one Splatoon 3 game.
I qualified for free shipment to Canada. However, I didn’t have any options except Express shipment.
Hi York,
The free shipping is available for airmail only. Conditions will be: per item must not go beyond 650 grams. But if you encounter errors while you check out, please contact our customer service to assist you more.
Thanks for visiting our blog,
Playasia Team
The product I’m partly interested in weighs 0.66kg. Sooooo… no free shipping, right?
Hi Stas,
Yes. If a product goes beyond 650 grams, it’s not eligible for free shipping.
Thanks for visiting our blog,
Playasia Team
it wont work to saudi arabia
Hi mohammed aloufi,
The free shipping is available for airmail only. Conditions will be: per item must not go beyond 650 grams. But if you encounter errors while you check out, please contact our customer service to assist you more.
Thanks for visiting our blog,
Playasia Team
It says free shipping to US, but it is not…. and there is no specific guideline in your page.
when I go through check out stage, There is no options to choose but $130.00 shipping, is this your site error? You must improve about this shipping cost with specific price option per item.
Otherwise it looks like you cling to people without telling expensive shipping cost first….
Hi Paterson,
The free shipping is available for airmail only. Conditions will be: per item must not go beyond 650 grams. But if you encounter errors while you check out, please contact our customer service to assist you more.
Thanks for visiting our blog,
Playasia Team
No matter what I do there is no free shipping option. It is always express and you can’t unclick it. Why is that? The object doesn’t weigh that much.
Hi Crabster,
The airmail free shipping is available. Item must be 650 grams to avail the free shipping. If there’s any problem, please contact our customer service.
Thanks for visiting our blog,
Playasia Team
My country charges taxes for international shipments whit a declared value over 50 USD. Could you help me stating on the package that the value is less than 30 USD?
Hi Zacek,
Please contact our customer service to assist you further.
https://www.play-asia.com/contact/
Thanks for visiting our blog,
Playasia Team
Hi, if I check out both pre-order and in-stock with free shipping, will in-stock item ship first?
Hi Min Htet,
You can tell to our customer service if you want to ship together or to ship separately. Contact our customer service to assist you further.
Thanks for visiting our blog,
Playasia Team
Good day, sir. The information written with this shipping fee is valid in Turkey, isn’t it?
Hi Emrah,
Yes. Playasia ships worldwide. If there’s any question, please contact our customer service for more info.
Thanks for visiting our blog,
Playasia Team
If I buy Mega Drive Mini 2 98,99 $ For me free shipping in Ukraine ?
Hello Vladymir,
You should add another item to avail the free shipping since the airmail free shipping is available at $99.99
Thanks for visiting our blog,
Playasia Team
Hello on today 4 Nov. the free shipping its no mor w avalibe help
Hello Cesar,
If the total of your purchases is $99.99, airmail shipping is free for you.
Thanks for visiting our blog,
Playasia Team
Hello, i want a ask a question, do you deliver to Kazakhstan?
Hi Sanzhar,
Yes. We ship worldwide.
Thanks for visiting our blog,
Playasia Team
HI, I wanted to preorder the
https://www.play-asia.com/steinsgate-17–scale-pre-painted-figure-kurisu-makise-reading-st/13/70froj
I didn’t find weight info but assume that it doesn’t fit the requirements, so there is no free shipping?
Hi Askar,
Yes. The pre-painted figure is not eligible for the free shipping since it weighted at 1500 grams.
Thanks for visiting our blog,
Playasia Team
i want to make a purchase and qualify for free shipping but i wonder if i need to do any paperwork for the customs or if there is going to be an extra charge on the delivery i live in mexico city
Hi Raul,
Please contact our customer service ask to inquiry further.
https://www.play-asia.com/contact/
Thanks for visiting our blog,
Playasia Team
Could you do the free shipping promotion in celebration of playasia’s birthday, November would be the right month for that. I only buy if there is free shipping for all items
Hi Isa,
We have an ongoing free shipping promotion for our Black Friday Sale. You can check out more info our blog.
Thanks for visiting our blog,
Playasia Team
Hi, does this item qualify for free shipping?
https://www.play-asia.com/final-fantasy-xi-x-seiko-collaboration-wristwatch-we-are-vanadie/13/70fuij
Hi Bazely,
It’s not eligible for free shipping since the item has a battery. Items with batteries are not eligible for eco shipping.
Thanks for visiting our blog,
Playasia Team
Is it free shipping if you spend $100 USD? I want to buy a couple of PS4 games and it says I need to spend about $150 AUD to get the free shipping 🙁
Hi Blitz,
Yes. You have to spend at least $100 USD to get the airmail free shipping.
Thanks for visiting our blog,
Playasia Team
Good day,
Do I have to pay import duties, taxes and other costs with free shipping?
Regards,
Alex
Hello Alex,
yes, with free shipping all import duties, and taxes must be paid.
If you have any other question, don’t forget to contact us 😉
Thanks for visiting our blog,
Playasia Team
Hello I want to order two products from you, but I live in Ukraine, can you send the goods to Ukraine as does the store in Japan CD JAPAN.
Here are the two products I need. I’m ready to pay already but I can not because my country is yours.
Hi Vladymir,
Please contact our customer service to assist you further on your concern.
https://www.play-asia.com/contact/
Thanks for visiting our blog,
Playasia Team
Hello, I’m trying to order $340 worth of pre-orders and don’t get the offer for Free Shipping. It says $108 on TOP of the $340. I can’t get free shipping for spending that much? ;_;
Hi Neko,
You can get that worth for free shipping but the items will depend on its weight.
Thanks for visiting our blog,
Playasia Team
I bought a stuffed animal to a specific address but I did not receive an email. Where can I contact? It is that I do not have the order number and in the bank it appears purchased,
Hi Mireilly Colon,
Please contact our customer service to help you further. Please go to this link: https://www.play-asia.com/contact/
Thanks for visiting our blog,
Playasia Team
How long will it take to ship a switch game to Saudi Arabia?
Hi Saleh,
It depends on which courier you choose. To learn more, please check the link below.
https://www.play-asia.com/info/helpshippingoptions
Thanks for visiting our blog,
Playasia Team
I qualified for free shipment to Brazil. However, I didn’t have any options except Express shipment.
Hi Italo,
Please contact our customer service to help you further with your concern. Here’s the link: https://www.play-asia.com/contact/
Thanks for visiting our blog,
Playasia Team
Why, i not getting an free shipping during the checkup of my order, even the page itself saying i’m legible for that, could you help me?
Hi Mateus,
Please contact our customer service to help you further with your concern. Here’s the link: https://www.play-asia.com/contact/
Thanks for visiting our blog,
Playasia Team
What is the possible reason behind some items not counting for the free shipping?
I’ve seen a few items that are shippable through economy shipping but don’t count for the $99 for free shipping
Will these permanently stay like this? Are there certain needs to an item to be accountable for free shipping? Because I have not seen significant differences in those items which left me confused.
Is it just random and am I unlucky? I’m very curious, thank you for the answer in advance.
Hi Nori,
Currently products with an individual weight over 650g will not be eligible for free shipping. Possible some of the items you have chosen have weighted over 650g.
Thanks for visiting our blog,
Playasia Team
Hey any information on VAT / taxes to Europe specially Austria? I couldn’t find anything online and I’m scared to order something before knowing how much I have to pay on top. Thanks guys!
Hi Don,
Expect 20% standard tax on your order since that’s Austria’s tax rate.
Thanks for visiting our blog,
Playasia Team
Do you ship to Russia?
Hi biosapio,
Yes. We ship worldwide.
Thanks for visiting our blog,
Playasia Team
Dear Play-Asia,
How can know which items are included for your free shipping campaign?
I am interested in older retro products; Are those included? And will there be some sort of marker or notice on the product pages?
Hi Adel,
Currently products with an individual weight under 650g are included in the free shipping campaign. Yes, as long as the retro products are under 650 g, it’s included in the free shipping campaign. If not sure about a certain item, please contact our customer service to assist you fither.
Thanks for visiting our blog,
Playasia Team
Hello play asia Staff , regarding free ship when one spend+100usd ,if one make a order half in stock and half in pre order does the in stock item going to be shipped when the preorder item becomes available? also i can see my cart allows to combine PSN giftcard (25$USD game+25 USD GAME + 50USD psn CARD) so its possible to make that order and get the free delivery? if that its possible the psn code arrive on my playasia profile? thanks for your services . i will wait for your re`ply.
Hi Carlos,
If you mix digital and physical orders, you will get an error. So, it’s better to order pure digital or pure physical to avoid error. And yes, you PSN code will arrive on your Playasia profile.
Thanks for visiting our blog,
Playasia Team
Hi PlayAsia, i am trying to order 5 plush toys for my son and each item says it qualifies for free shipping as does my cart when I go to checkout but when I get to to my delivery options the only option i have is expedited shipping for a high premium. My cart is only ~$110 USD but shipping is an additional $50. can you assist?
Hi Tucker,
Please contact our customer service to assist you further to your order.
Contact here: https://www.play-asia.com/contact/
Thanks for visiting our blog,
Playasia Team
The free shipping if you order a plushie isnt possible
Hi Caressa,
Please contact our customer service to help you further. https://www.play-asia.com/contact/
Thanks for visiting our blog,
Playasia Team
If I purchased two pre-orders (one to be available in March and one to be available in April) at the same time in order to get the $99.99 free shipping offer, will the March pre-order be shipped first when it becomes in stock ? Or will it be on hold until the April pre-order becomes available?
Hi Alex,
If you want to ship the March pre-order item first, your free shipping fee will be cancelled. To avail the free shipping fee, you have to wait for the April pre-order item to be available.
Thanks for visiting our blog,
Playasia Team
Hi team, i would like to know if you deliver in Algeria ?
Hi Zinou,
Yes. We do worldwide shipping.
Thanks for visiting our blog,
Playasia Team
Hi there. is it possible, if I contact customer support, I will get free shipping? My item is over $100 USD but there is only one vinyl that goes over by a measly 3 grams. It is 653 grams not 650. Seems to be purposely set up like that to not allow free shipping for these items. :/
Hi Ki,
Please contact our customer support to help with your concern.
Thanks for visiting our blog,
Playasia Team
Hi there, I am about to place an order for pre-order collector edition which is reach over $300 but still not offer free shipping. And it forced me to choose the express shipping which is over $130, I don’t know how to take it off. Or I’m not sure if this promotion does not effect on the pre-order item? thank you
Hi EugeneUN,
It might be the weight of your product you want to buy is heavy, so it’s automatically choose the express shipping. Please contact our customer service for more information about your product.
Thanks for visiting our blog,
Playasia Team
I bought the game card on this website , and because of the issue of my email address , there is a typo problem so i can not change or access the game card i bought. i sent lots of message to customer service , no one reply . what is this problem?
Hi Okyan,
We apologize for any inconvenience or frustration you experienced with our customer service. Please send your enquiry on this link to assist you the specific issue you encountered. https://www.play-asia.com/contact/
Thanks for visiting our blog,
Playasia Team